We are part of a global network of consultants facilitating a culture of participation across many sectors. Finance, energy and information services, health care and education sectors, government agencies, Indigenous communities and not-for profit organizations all benefit from meaningful engagement. Values statement

Our Services


Facilitators are specialized consultants who use the internal wisdom of a group to generate high-impact and sustainable results. ToP facilitators and consultants are experienced with government, corporate clients, health and education sectors, and non-profit groups.

ICA consultants are Certified Professional Facilitators, Certified ToP Facilitators, ToP Trainers or all three.

Senior Associates

Jo Nelson
Jo NelsonCPF, CTF, Senior Consultant and ToP Trainer
Bill Staples
Bill StaplesCTF, CPF, Senior Consultant and ToP Trainer
John M. Miller
John M. MillerCPF, CTF, Senior Consultant and ToP Trainer

Consulting Associates

Robin Parsons
Robin ParsonsCTF, CPF, CAAP, Consultant, ToP Trainer
Cameron Fraser
Cameron FraserConsultant, CPF
Eileen Forestell
Eileen ForestellConsultant, ADR
Suzanne Jackson
Suzanne JacksonConsultant
Paul Stern
Paul SternConsultant
Rob Darlington, CPF
Rob Darlington, CPFConsultant
Mara Svenne
Mara SvenneConsultant, CPF
Dave Strong
Dave StrongConsultant, CTF, ToP Trainer
Richard Kitney
Richard KitneyConsultant, MBA, CMC, CISA, CISSP, DTM
Ekta Bromley
Ekta BromleyConsultant, CTDP

Case Studies

City of Edmonton

Featured On Consulting Page, Process Design, Stakeholder Consultation

The City of Edmonton wanted to know what would make all public engagement more effective. ICA lead an extensive consultation to define what people wanted to see. Sessions were held all across the city to gather input in a demonstration process of community engagement. ...

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Thunder Bay District Social Services Administration Board

Featured On Consulting Page, Strategic Planning

This board works on social services, housing and childcare services for an area almost the size of Italy. ICA Associates Inc. helped with a 4 year plan to stabilize provincially mandated changes with concrete goals and deliverables....

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Ontario Treasury Board

Curriculum Design, Featured On Consulting Page

A team of managers from the Ontario Treasury Board developed a curriculum on Financial Management for Non-Financial Managers. This curriculum was designed to help shift the mindset from transactional management to strategic advisor. The curriculum designed over a six month period included presentati...

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Municipal Property Assessment Corporation

Featured On Consulting Page, Organizational Development, Strategic Planning

MPAC transformed itself from a traditional hierarchy into a collaborative organization focusing on innovation. What began as an employee engagement process fed into participatory strategic planning that engaged hundreds of employees as well as the management, board, and stakeholders. Now employees t...

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What Others are Saying

As the new president of a large, comlex health centre, I had to quickly get our whole management team thinking along the same lines. With the help of ICA Associates, it took only two days.

Dave Murray, President, Group Health Centre, Sault Ste. Marie

With companies, survivors and advocates all in the same room, we needed serious expertise in designing the major planning session to launch our new organization. But ICA Associates helped us put the whole enterprise on a very solid foundation.

Pat Kelly, Founder, Canadian Cancer Advocacy Coalition

Our strategic plan was validated by community wisdom and creates a common vision for the Nations, as an Alliance. The plan, with the accompanying detailed reporting from the Chiefs, Councillors, Elders and community members, has become a vital and foundational tool for our planning and negotiations with Canada to establish a new model of First Nation education based on our Inherent and Treaty Rights.

Lori Whiteman, Executive Director, Treaty 4 Education Alliance