Come visit us at 401 Richmond St. W., a heritage treasure in the heart of downtown Toronto.
401 Richmond St. W., Suite 405, Toronto ON Canada M5V 3A8

We are one kilometer north of the Gardiner Expressway at the Spadina turnoff. This is central downtown Toronto and traffic is not forgiving during rush hours. There are city carparks within walking distance, on Peter Street between Richmond and King.

401 Richmond is at the Richmond St. stop on the Spadina Avenue streetcar line, one block south of the Queen Street streetcar line. You can walk from Union station in 20 minutes or take the 510 Spadina streetcar from Union Station.

Frequently Asked Questions

IAF Certification can take up to 6 months from application to IAF to final assessment. The IAF assessment for certification has its own timeline and can be done whenever the International Association of Facilitators schedules assessments. The Professional Facilitator Program which prepares you for assessment, can be taken during two weeks of July, or spread out over a year or more. Similarly, the ToP Facilitation Essentials Program can be taken in 6 days or spread over a year or more.
The courses of the FLP can be taken over a six month period, or stretched out over a year or more. Take Group Facilitation Methods first.
At the very least it will take 8 months. But you can take as long as you like, up to several years. You can join at any time, even after you have taken some of the required courses.
The International Association of Facilitation has a facilitator certification that is standard within the profession. You become a Certified Professional Facilitator (CPF) after you pass this assessment. The Institute of Cultural Affairs has a body of knowledge called the Technology of Participation (ToP™) that is common around the world. This is an advanced level of facilitation and after assessment you become a Certified ToP Facilitator (CTF). CTF contains almost all of the competencies of the CPF, and adds a level of specialized methods and processes applicable to any field of endeavour.
Group Facilitation Methods, Meetings That Work, Facilitating Client Collaboration and Community Development Intensive have no prerequisites. All other courses build on the foundation of GFM, so all other courses require Group Facilitation Methods or GFM online as a prerequisite.

Yes. ToP training courses are available in many countries. They may have different names. If you would like further information, please contact one of our trainers.

The Technology of Participation (ToP™) is a body of knowledge developed by the Institute of Cultural Affairs over forty years. ToP links tools, processes and methods, to a seamless set of values and philosophy that is transferrable across many fields of endeavour. It is a very powerful suite of facilitation methods that are used by practitioners worldwide. There are many books on the Technology of Participation.
ICA stands for Institute of Cultural Affairs. There are 34 autonomous non-profit ICA organizations around the world. ICA International is global network of all of ICAs in several countries, including ICA Associates Inc. ICA Associates Inc. is a Canadian company, a social enterprise created by the registered charity ICA Canada.
All our courses almost always get rave reviews. They include theory, application, practice, feedback with great instructional manuals and reference materials. They are highly participatory courses that demonstrate what is being taught. The trainers are all Certified Professional Facilitators or Certified ToP Facilitators, or both, with facilitation practices of their own, with answers to all your questions, and great stories and tips from the front line.
There are always healthy snacks at public courses, in case you missed breakfast. Lunch is on your own in Toronto courses. There are dozens of restaurants within a block. We have a fridge and microwave in case you want to brown bag. 401 Richmond has a rooftop garden that is great if your bring your own lunch in the summertime.
The Hilton Garden Inn is a block away. The Beverly Hotel, Templar Hotel, Hyatt Regency Toronto, SoHo Metropolitan, Residence Inn Toronto Downtown are all close. There is a residential area west of Spadina Avenue and Chinatown north of us with AirBnB and simple rooms.
If you are unhappy about a course, please call and ask for John Miller. Our general policy is satisfaction guaranteed with a full refund. We want to hear about your concern.
Take the Group Facilitation Methods course. It is a prerequisite to amost all other courses and programs. All doors will open after the GFM.

Yes, they do. Usually 1 hour counts for 0.1 point of recertification. Consult the ASQ Recertification Journal, page 7.

We do not give homework. 401 Richmond is part of ground zero of Toronto’s entertainment district. Everything is within walking distance; restaurants, shopping, sports, movies, theatre, City Hall, the Waterfront, people watching, Chinatown, Art Gallery of Ontario, CN Tower. There are many art studios and galleries right in this building.
Yes. The VOR is #00536904 and is for executive leadership development, management and leadership development, strategy development, team development, transformation and change, collaboration, organizational effectiveness, marketing and communication.
Possibly. All of the case studies on our Consulting page were result of using methods taught in our Facilitation Training page. Talk to your course trainer or call our office to find out the requirements for becoming an ICA Associates Inc. Consultant.
Possibly. Become a good facilitator first, then get your CTF certification, and get on our trainer journey. It may take a couple of years.

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